Our aim is to despatch all orders placed before 14:00 (Monday-Friday) within 48 hours of receiving the order, subject to stock availability and security checks. Orders placed after 14:00 or at weekends will be processed the next working day.
For UK orders, goods should normally be received within 5 working days.
Overseas orders should normally be received within 10 working days.
We will usually use Royal Mail or a secure courier service for delivery of goods to UK mainland addresses. Orders may require a signature on delivery. Whilst we will make every effort to deliver within the time stated on our website, we will not be liable for any loss caused to you by late delivery.
Please notify us as soon as possible either by telephone or email if you do not receive your goods within a reasonable time. We will endeavour to get your goods to you as soon as possible or you may cancel your order and obtain a refund. We will attempt to deliver your order to your delivery address.
If products are returned to us as undeliverable, we shall refund the price of the products less postal and administrative costs. For security reasons, overseas orders will only be delivered to the cardholder's billing address.
We do not deliver to PO box numbers.